Privacy Policy

Article 1 (Personal Information Collected and Methods of Collection)

1. At sign-up (email registration): email address, password, name (required)
2. At sign-up (Google account linking): Google account email address, name, profile identifier (required)
3. At paid purchase: payment method information (payment records provided by the payment service provider, such as card issuer name and approval number) and purchase history
4. Collected automatically during use of the Service: IP address, cookies, browser information, service usage records (course history, progress, etc.), and access date and time
5. Methods of collection: direct entry by the user during sign-up and use of the Service, linking of external accounts such as Google, and automated collection tools

Article 2 (Purposes of Collection and Use)

1. Confirming intent to register, identifying and authenticating members, and maintaining and managing membership
2. Providing the Service, including Course Passes and management of course history and progress
3. Processing payments, settlements and refunds for paid services
4. Customer support, including delivering notices and handling inquiries and complaints
5. Preventing fraudulent use and ensuring service stability
6. (With separate consent) Sending marketing information about new courses, events, etc.

Article 3 (Retention and Use Period)

1. Member information is retained until the member withdraws and is destroyed without delay upon withdrawal.
2. However, the following information is retained for the periods specified below in accordance with applicable laws:
   1. Records of contracts or withdrawal of subscription: 5 years (Act on the Consumer Protection in Electronic Commerce, etc.)
   2. Records of payment and supply of goods, etc.: 5 years (Act on the Consumer Protection in Electronic Commerce, etc.)
   3. Records of consumer complaints or dispute resolution: 3 years (Act on the Consumer Protection in Electronic Commerce, etc.)
   4. Access logs: 3 months (Protection of Communications Secrets Act)
3. To prevent fraudulent use, records of fraudulent use may be retained for 1 year after withdrawal.

Article 4 (Provision of Personal Information to Third Parties)

The Company processes users' personal information only within the scope disclosed in Article 2 and does not provide it to third parties without the user's prior consent, except in the following cases:

1. Where the user has given prior consent; or
2. Where required by law, or where requested by an investigative agency for investigative purposes in accordance with the procedures and methods prescribed by law.

Article 5 (Outsourcing of Personal Information Processing)

To provide the Service smoothly, the Company may outsource personal information processing as follows. When entering into outsourcing contracts, the Company manages and supervises the contractors to ensure compliance with personal information protection laws.

1. Payment processing: electronic payment service provider (processing of payments and refunds)
2. Authentication: Google LLC (social login authentication)
3. Infrastructure: cloud hosting provider (provision of infrastructure for operating the Service)

Where the Service is provided to users outside Korea or where any of the above contractors is a foreign entity, personal information may be processed outside Korea. In such cases, the Company will provide the required notices and implement protective measures in accordance with applicable laws.

Article 6 (Rights of Users and How to Exercise Them)

1. Users may at any time view or correct their personal information, or request withdrawal of consent to its collection and use (withdrawal of membership).
2. Users may exercise these rights through the functions provided in the Service or by contacting the Chief Privacy Officer in writing, by email or by other means, and the Company will take action without delay.
3. The Company does not collect personal information of children under the age of 14.

Article 7 (Procedures and Methods of Destruction)

1. Personal information whose retention period has expired or whose purpose of processing has been achieved is destroyed without delay.
2. Information in electronic file form is deleted using technical methods that make it unrecoverable, and paper documents are destroyed by shredding or incineration.

Article 8 (Cookies and Automated Collection Tools)

1. The Company uses cookies and browser storage (localStorage) to provide users with personalized services, such as keeping them logged in.
2. Users may refuse the storage of cookies through their browser settings; however, in that case, use of some services, such as logging in, may be restricted.

Article 9 (Measures to Ensure the Security of Personal Information)

1. Encrypted storage of important information such as passwords
2. Access control and operation of security systems to guard against hacking and similar threats
3. Minimizing and training personnel who handle personal information
4. Retaining access logs of personal information processing systems

Article 10 (Chief Privacy Officer)

The Company has designated a Chief Privacy Officer, as set out below, who is responsible for overseeing the processing of personal information and for handling user complaints and providing remedies for damages related to the processing of personal information.

1. Chief Privacy Officer: Guyulrim
2. Email: kykkyn2@kakao.com

If you need to report or seek advice on any other infringement of personal information, you may contact the Personal Information Infringement Report Center (privacy.kisa.or.kr, 118 in Korea without area code) or the Personal Information Dispute Mediation Committee (kopico.go.kr, 1833-6972), among others.

Article 11 (Changes to this Privacy Policy)

If any content of this Privacy Policy is added, deleted or modified, the Company will give notice through its notices at least 7 days before the changes take effect.

Company name: Vionine Co., Ltd. | Representative: Guyulrim | Email: kykkyn2@kakao.com
Business Registration No.: 536-81-03301 | Mail-Order Business Registration No.: 0000-Seoul Gangnam-0000